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GenAI Customization

Generative AI tuned to your company — your knowledge, your tone, your guardrails — instead of a generic chatbot.

GenAI Customization adapts large language models to your organization: assistants grounded in your approved knowledge, custom GPTs and Copilot agents for specific teams, tone-of-voice tuning, and privacy filters that keep sensitive data out of external APIs. The result is generative AI that answers with your knowledge and your rules — not generic internet averages.

Who this is for

Companies already using ChatGPT, Copilot, or Claude that want reliable, on-brand, governed results instead of ad-hoc prompting.

What you get

  • Assistants that answer from your approved documents with traceable sources
  • Custom GPTs and Copilot agents for the teams that need them most
  • Consistent brand tone across AI-generated content
  • Privacy controls that keep sensitive Swiss data out of external models

What's included

Knowledge grounding (RAG)

Retrieval-augmented generation over your policies, documentation, and templates — answers cite their sources and respect access rights.

Custom assistants and agents

Purpose-built GPTs, Copilot agents, and Claude projects for HR, legal, support, sales, and operations workflows.

Tone and output tuning

System prompts, style guides, and few-shot libraries that make AI output sound like your company in every language you work in.

Privacy filtering

Anonymization and filtering layers that strip names, identifiers, and sensitive fields before anything reaches an external API.

How it works

  1. 01

    Select the workflows

    We identify the teams and tasks where customized GenAI creates the most value — usually where generic tools are already almost useful.

  2. 02

    Ground and customize

    Knowledge bases, prompts, and guardrails are configured and tested against real examples from your business.

  3. 03

    Validate with users

    Pilot users stress-test the assistants; output quality is measured, not assumed.

  4. 04

    Roll out and govern

    Assistants deploy to the wider team with usage guidelines, monitoring, and a maintenance path.

Deliverables

  • Customized assistants grounded in approved knowledge
  • Prompt and style-guide library
  • Privacy filter configuration
  • Usage guidelines and adoption support

Frequently asked questions

How is this different from just using ChatGPT?

Generic ChatGPT knows nothing about your company and can invent answers. Customized GenAI is grounded in your approved documents, follows your tone, respects your access rules, and filters sensitive data before it leaves your boundary — which turns an interesting toy into a dependable work tool.

Can we use GenAI without sending sensitive data to US providers?

Yes. Options include privacy filters that anonymize inputs before they reach external APIs, EU/Swiss-hosted models, and local deployment for the most sensitive workflows. We match the setup to your data classification.

Do you work with ChatGPT, Copilot, or Claude?

All three, plus open-weight models where they fit. The right platform depends on your existing licenses, IT landscape, and governance needs — we advise vendor-neutrally and build on what serves you best.

Ready to scope this with us?

Tell us about your systems, data, and goals. We reply within one Swiss business day with a concrete next step.

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